Terms and Conditions MPO55 – Platform User Guide for Members

1

Acceptance of Terms

These Terms and Conditions ("Agreement") govern your use of the mpo55 platform, including the website, mobile app, games, and all services offered. This Agreement takes effect from the date you register an account or first use any mpo55 service.

If you do not agree with any part of these Terms and Conditions, please discontinue use of the mpo55 platform immediately. Continued use of the platform following any amendment to these Terms and Conditions constitutes acceptance of those amendments.

2

Account Eligibility & Registration

To register and use mpo55 services, you must meet the following eligibility requirements:

• Must be at least 18 years old on the date of registration.
• Not legally prohibited from participating in online gambling activities in your location.
• Register using accurate, complete, and up-to-date personal information.
• Not holding more than one active account on the mpo55 platform.
• Not representing or acting on behalf of another person during registration.

Identity Verification (KYC)

Mpo55 carries out an Identity Verification (KYC) process as part of its commitment to security and regulatory compliance. This process only needs to be completed once and requires the following documents:

• A copy of your MyKad (front and back) or a valid identification document.
• Proof of the bank account to be used for withdrawals (latest bank statement or ATM slip).
• The name on your identification document must match the name on your registered bank account.

Winnings withdrawals will only be processed after KYC is successfully completed. mpo55 reserves the right to request additional documents at any time if deemed necessary for verification purposes.

3

Account Security

Each member is solely responsible for keeping their mpo55 account login credentials secure. This includes your username, password, and any verification codes sent to your device.

• Never share your account password with anyone, including family members.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after every session, especially on shared devices.
• Enable two-factor authentication (2FA) for an added layer of security.
• Report immediately to mpo55 support if you suspect your account has been accessed without authorization.

Mpo55 will not be held responsible for any losses arising from a member's failure to keep their login credentials confidential. Reported suspicious activity will be investigated accordingly.

4

Deposits & Withdrawals

Deposit Policy

All deposits to your mpo55 account must be made via approved payment methods — including local bank transfers, DuitNow, Touch 'n Go eWallet, and GrabPay. The minimum deposit is MYR 30. Deposited funds cannot be transferred to third-party accounts.

Mpo55 does not charge any fees for processing deposits. However, your bank or payment provider may impose their own charges, which are beyond mpo55's control.

Withdrawal Policy

Winnings may only be withdrawn to an account whose holder's name matches the name registered on the mpo55 account. This is an important security measure that cannot be waived. Withdrawal conditions are as follows:

• Minimum withdrawal amount: MYR 30 for all methods.
• All applicable turnover requirements must be met before a withdrawal can be processed.
• Withdrawals to third-party accounts are strictly prohibited.
• Mpo55 reserves the right to request additional verification for withdrawals exceeding certain limits.
• Withdrawal processing time is typically between 1 and 3 minutes once the request is confirmed.

5

Bonuses & Promotions

Mpo55 offers a wide range of bonuses and promotions from time to time. All bonuses are subject to specific terms stated on the relevant promotions page. The general terms applicable to all mpo55 bonuses are as follows:

• Each member is entitled to claim each bonus type once only (unless otherwise stated).
• Welcome bonuses are available to new members making their first deposit only.
• Turnover requirements must be met before bonus funds can be withdrawn.
• Mpo55 reserves the right to void bonuses if there is evidence of bonus abuse or fraud.
• Bonuses cannot be transferred or directly exchanged for cash.
• Bonus value is calculated in MYR.

Understanding Turnover Requirements

Turnover requirements determine how much wagering must be completed before bonus funds can be withdrawn. For example, a 5x turnover on a MYR 100 bonus means you need to place MYR 500 worth of bets before those funds are eligible for withdrawal. Turnover progress can be checked at any time under "Active Bonuses" in your account.

Not all game types contribute equally to turnover requirements. Generally, slots contribute 100%, while table games may contribute at a lower rate. Full details are stated in the specific terms of each promotion.

6

Game Rules

All games available on the mpo55 platform use a Random Number Generator (RNG) that has been audited and certified by an independent third-party body. This ensures that the outcome of every game round is completely random and cannot be manipulated by anyone, including mpo55 staff.

• Completed game results are final and cannot be altered.
• In the event of a technical failure during gameplay, all bets will be returned to the member.
• Mpo55 is not responsible for any losses resulting from interruptions to a member's internet connection.
• Any attempt to exploit vulnerabilities in the gaming system will result in immediate account suspension.
• The use of bots, automated software, or any unfair methods in gameplay is strictly prohibited.

7

Prohibitions & Restrictions

The following activities are strictly prohibited on the mpo55 platform and may result in permanent account suspension or closure:

• Registering more than one account, whether using the same or different information.
• Using another person's account or allowing others to use your account.
• Money laundering or any suspicious financial activity.
• Exploiting system vulnerabilities, bugs, or errors for unfair advantage.
• Using bots, automated scripts, or any third-party software to play.
• Colluding with other players to manipulate game outcomes.
• Making deposits using a payment method not registered in your own name.
• Abusing the bonus system in ways inconsistent with the intent of the promotion.

8

Account Closure

Member-Initiated Closure

Members may close their mpo55 account at any time by contacting the support team. Before closure, ensure all active bonus turnover requirements have been met and any eligible balance has been withdrawn. Closed accounts cannot be reopened once the closure process is complete.

Closure by MPO55

Mpo55 reserves the right to suspend, restrict, or close any member's account without prior notice under the following circumstances:

• Violation of any terms in this document.
• Fraud, money laundering, or any other illegal activity.
• Failed identity verification or falsified registration information.
• Instructions from relevant authorities.

9

Responsible Gaming

Mpo55 is committed to responsible gaming principles. We believe gambling should remain purely a form of entertainment, not a source of income or a way to resolve financial difficulties. mpo55 provides the following self-control tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits on your account.
• Loss Limit: Set a cap on the amount you can lose within a defined period.
• Time Limit: Set session time reminders for your gaming sessions.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: Permanently close your account if you feel it is necessary to do so.

All these tools are accessible directly from your account settings. For more information on responsible gaming, please visit the Responsible Gaming us.

10

Limitation of Liability

Mpo55 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure continuous, error-free service, mpo55 does not guarantee that the platform will always be available without interruption.

• Mpo55 is not responsible for any losses arising from service disruptions beyond our control.
• Mpo55 is not responsible for any financial decisions made based on information found on the platform.
• The maximum liability of mpo55 to any member is limited to the member's net deposit amount within the 30 days prior to the claim.
• Mpo55 is not responsible for any indirect, consequential, or punitive losses.

11

Amendments to Terms and Conditions

Mpo55 reserves the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon publication on the platform. Members will be notified of material changes via email or in-app notification.

It is the member's responsibility to review the Terms and Conditions periodically. Continued use of the platform after any amendment is published constitutes acceptance of the updated terms. The "Updated" date at the top of this document indicates when the latest amendment was made.

12

Contact Us

If you have any questions about these Terms and Conditions or need further clarification on any section, the mpo55 support team is available to assist you at any time.